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About our Warranty

Our refurbishment program is of a high standard and because of this we offer the full 12 Months Warranty with every single item we refurbish.

Our full breakdown on what we cover and do not cover is below, but if you have not accidentally broken the device you wish to return 99% of the times we will accept this back from you

Computer Warranty

Which include products such as

  • Laptops
  • Desktops
  • Netbooks
  • AIO All in One PC's
Part Covered Not Covered
Motherboard  
HDD (Hard Disk Drive)  
RAM (Memory)  
Screen (If Applicable) Pixel damaged, Screen flicker etc  
Keyboard  
Mouse Pad and buttons  
USB Ports  
Webcam  
Software Issues and Viruses
Battery life  
Accidental Damage including Water Damage  
Abnormal Wear (Industrial applications, household pets chewing wires etc)  

Mobile Device/Tablet Warranty

Which include products such as

  • iPhones
  • iPods
  • iPads
  • Android and Windows Tablets
  • Android and Windows Mobile Phones
Part Covered Not Covered
Motherboard  
HDD (Hard Disk Drive)  
Touch Screen including LCD (If Applicable)  
Power and Volume Buttons  
Home Button  
Software Issues including Jailbreaking  
Battery life  
Accidental Damage including Water Damage and cracked screens  
Abnormal Wear

TV/Monitor Warranty

Part Covered Not Covered
Power Supply
Pixel Damage (Over 6 pixels in one place or more)  
Blemishes or missing pixels are less than 6 pixels (red, green or blue).  
Backlight is not covered for continuous industrial/systems monitoring (more then 100hrs per week).  
Accidental Damage including Water Damage  
Abnormal Wear (Industrial applications, household pets chewing wires etc)  

Headphone Warranty

Which include products such as

  • Beats Headphones
  • In Ear Headphones
  • Microsoft Headsets
Part Covered Not Covered
Headband / Housing
Speakers in ear / over ear  
Accidental Damage including Water Damage  
Abnormal Wear (Industrial applications, household pets chewing wires etc)  

Controller Warranty

Which include products such as

  • Xbox One Controllers
  • PS4 Dualshock Controllers
  • Steering Wheels
Part Covered Not Covered
Buttons + Triggers
Analogues  
Accidental Damage including Water Damage  
Abnormal Wear (Industrial applications, household pets chewing wires etc)  

Any other Product Warranty

Which include products such as

  • Printers
  • Digital Cameras
  • Media Players
  • Smart Watches
  • Projectors
Part Covered Not Covered
Accidental Damage including Water Damage  
Abnormal Wear (Industrial applications, household pets chewing wires etc)  
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