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Grading Explained

Grading Information

Our grading procedure is put in place so you know exactly what you should be expecting when you order from us. All our gradings are on condition of the product and we expect that when you receive your order you will be amazed by the condition you have received it in.

Click the Grading you wish to view

 

Mobiles/Handheld Grading

New

New

  • Products are new
  • Original box
  • All the accessories stated
  • Manufacturer’s Warranty

Open Box

Open Box

Mobile Devices are new, but the Box has had its seal tampered with or removed. Please check the listing for more information

Grade A+

A+

  • No Marks/Scratches on the screen
  • Very light marks/Signs of use on the Rear of the device if any
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade A-

A-

  • No Marks/Scratches on the screen
  • Light marks/Signs of use on the Rear of the device
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B+

B+

  • Light Marks/Scratches on the screen - Signs of Use
  • Marks/Signs of use on the Rear of the device
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B-

B-

  • Heavy Marks/Scratches on the screen - Signs of Use
  • Heavy Marks/Signs of use on the Rear of the device
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade C

C-

  • This Mobile/Handheld Device contains a Fault, please check the listing for further details
  • The condition of this device will be stated in the listing
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

iPad/Tablet Grading

New

  • Products are new
  • Original box
  • All the accessories stated
  • Manufacturer’s Warranty

Open Box

Open Box

Tablets are as new, but the Box has had its seal tampered with or removed. Please check the listing for more

Grade A+

A+

  • No Marks/Scratches on the screen
  • Very light marks/Signs of use on the Rear of the device if any
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade A-

A-

  • No Marks/Scratches on the screen
  • Light marks/Signs of use on the Rear of the device
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B+

B+

  • Light Marks/Scratches on the screen - Signs of Use
  • Marks/Signs of use on the Rear of the device
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B-

B-

  • Heavy Marks/Scratches on the screen - Signs of Use
  • Heavy Marks/Signs of use on the Rear of the device
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade C

C

  • This Tablet contains a Fault, please check the listing for further details
  • The condition of this device will be stated in the listing
  • Data Wiped and Factory Reset
  • Updated to the Latest Operating System/Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Laptop/MacBook Grading

New

  • Products are new
  • Original box
  • All the accessories stated
  • Manufacturer’s Warranty

Open Box

Open Box

The Laptops/MacBooks are a mix of ex-display and un-used cancelled orders

  • Laptops/MacBooks are in an As New condition
  • Retail Boxed (If stated)
  • Fully Tested, with all the accessories as stated
  • 12 Months Warranty

Grade A+

A+

Laptops/MacBooks are in Excellent condition, very light signs of use.

  • Laptops/MacBooks are in Excellent condition
  • Screens will have no pixel damage or signs of use
  • There may be very light signs of wear on the Keyboard and TrackPad
  • Outer casing may have very light scratches
  • Will have no missing/broken parts
  • Data Wiped and Factory Reset
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade A-

A-

Laptops/MacBooks are in Very Good condition, light signs of use.

  • Laptops/MacBooks are in Very Good condition
  • Screens will have no pixel damage but light signs of use
  • Light signs of wear on the Keyboard and TrackPad
  • Outer casing may have light scratches
  • Will have no missing/broken parts
  • Data Wiped and Factory Reset
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B+

B+

Laptops/MacBooks are in Good condition. Will be signs of use.

  • Laptops/MacBooks are in Good condition
  • Screens will have no pixel damage but signs of use
  • Signs of wear on Keyboard and TrackPad
  • Outer casing may have scratches and light signs of use
  • Data Wiped and Factory Reset
  • Tested by a Qualified Technician
  • Data Wiped and Factory Reset
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B-

B-

Laptops/MacBooks are below average condition. Will be heavy signs of use.

  • Laptops/MacBooks are in below average condition
  • Screens will have no pixel damage but heavy signs of use
  • Heavy signs of wear on Keyboard and Trackpad
  • Outer casing will have scratches and signs of use
  • Data Wiped and Factory Reset
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty
  • We cannot guarantee battery life

Grade C

C

Laptops/MacBooks will have an issue but Fully Operational . Please check the listing

  • Laptops/MacBooks condition will be stated in the listing
  • Data Wiped and Factory Reset
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty
  • We cannot guarantee battery life

Television/Monitor Grading

New

  • Products are new
  • Original box
  • All the accessories stated
  • Manufacturer’s Warranty

Open Box

Open Box

Televisions/Monitors are as new, but the Box has had its seal tampered with or removed. Please check the listing for more information

Grade A+

A+

  • No Marks/Scratches on the screen
  • Very light marks/Signs of use on the Frame and Rear of the TV/Monitor
  • Factory Reset
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade A-

A-

  • No Marks/Scratches on the screen
  • Llight marks/Signs of use on the Frame and Rear of the TV/Monitor
  • Factory Reset
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B+

B+

  • Light Marks/Scratches on the screen - Signs of Use
  • Marks/Signs of use on the Frame and Rear of the TV/Monitor
  • Factory Reset
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B-

B-

  • Heavy Marks/Scratches on the screen - Signs of Use
  • Heavy Marks/Signs of use on the Frame and Rear of the TV/Monitor
  • Factory Reset
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade C

C

  • This TV/Monitor contains a Fault, please check the listing for further details
  • The condition of this device will be stated in the listing
  • Factory Reset
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Headphone Grading

New

  • Products are new
  • Original box
  • All the accessories stated
  • Manufacturer’s Warranty

Open Box

Open Box

Headphones/Headsets are as new, but the Box has had its seal tampered with or removed. Please check the listing for more information

Grade A+

A+

  • No Marks/Scratches to the Headset Band or Wire
  • No Signs of Use, Earbuds/Ear cushions Replaced
  • Passes Health and Safety checks
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade A-

A-

  • Light signs of Use to the Headset Band or Wire
  • Light Signs of Use to the Ear cushions - Earbuds replaced
  • Passes Health and Safety checks
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B+

B+

  • Signs of Use to the Headset Band or Wire
  • Light Signs of Use to the Ear cushions - Earbuds replaced
  • Passes Health and Safety checks
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B-

B-

  • Heavy Signs of Use to the Headset Band or Wire
  • Heavy Signs of Use to the Ear cushions - Earbuds replaced
  • Passes Health and Safety checks
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade C

C

  • This Headphone/Headset contains a Fault, please check the listing for further details
  • The condition of this device will be stated in the listing
  • Factory Reset
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Game Controller Grading

New

  • Products are new
  • Original box
  • All the accessories stated
  • Manufacturer’s Warranty

Open Box

Open Box

Gaming Controllers are as new, but the Box has had its seal tampered with or removed. Please check the listing for more information

Grade A+

A+

  • No Marks/Scratches to the Controller Casing, As new
  • No Signs of Use
  • Thumbsticks and Buttons in Excellent Condition
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade A-

A-

  • Light Marks/Scratches to the Controller Casing
  • Signs of Light Use
  • Thumbsticks and Buttons in Very Good Condition
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B+

B+

  • Light Marks/Scratches to the Controller Casing
  • Signs of Use
  • Thumbsticks and Buttons in Good Condition
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B-

B-

  • Heavy Marks/Scratches to the Controller Casing
  • Heavy Signs of Use
  • Thumbsticks and Buttons in Below Average Condition
  • Updated to the Latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade C

C

  • This Controller contains a Fault, please check the listing for further details
  • The condition of this device will be stated in the listing
  • Updated to the latest Firmware
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

All other Product Grading

New

  • Products are new
  • Original box
  • All the accessories stated
  • Manufacturer’s Warranty

Open Box

Open Box

These products are mix of ex-display and un used cancelled orders. They will still be in their original boxes unless stated

  • No Signs of Use
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade A+

A+

  • Very light signs of use, if any. As New Condition
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade A-

A-

  • Light signs of use. Very Good Condition
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B+

B+

  • Signs of use. Good Condition
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade B-

B-

  • Heavy Signs of use. Below Average Condition
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grade C

C

  • This Product contains a Fault, please check the listing for further details
  • The condition of this device will be stated in the listing
  • Tested by a Qualified Technician
  • 5 point Quality Control Check
  • Refurbished to the Highest Standard
  • 12 Months Warranty

Grading

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