What is DPD Pickup?
2,500 DPD Pickup shops in the UK, with a DPD Pickup point within 10
minutes’ drive of 93% of the UK population and 5 minutes’ walk within
Your parcels will be delivered to your local DPD Pickup shop Next Day by 12 noon,
so you can collect your parcels at your earliest convenience.
Please note - Delivery to DPD Stores are Monday - Saturday
DPD Pickup has the largest shop network in London, with over 400 local DPD
Pickup locations including Doddle sites at key railway stations. DPD also have the smartest Pickup solution with the Rowlands and Numark
pharmacy chains and Halfords stores providing your customers with the best
in-shop delivery experience.
Several Pickup shops have extended opening times, and you can find which Pickup
point is most convenient for you by visiting: www.dpd.co.uk/pickuplocator
You’ll receive an email or text message with your Pickup Pass and details of your
chosen Pickup shop, with the shop’s address and opening times. Please ensure you have your Pickup Pass and Photo ID with you in order to pick up your parcel.
If you aren’t able to take your Pickup Pass either printed or on your smartphone,
you’ll need 2 forms of ID - your passport or driving licence and a utility bill.
||DPD Pickup - You can collect your parcel from one of 2,500 local DPD Pickup
shops, delivered to shop next day by 12 noon (Monday to Saturday).
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DPD Pickup FAQs
How long will it take for my parcel to arrive at my chosen collection point?
Simply select DPD Pickup as your delivery option at check-out and your order will be delivered by 12 noon next day.
How will I know when my parcel is ready to be picked up?
You’ll receive an email or text message with your Pickup pass and details of your chosen Pickup shop, with the shop’s address and opening times.
How long will my parcel stay in the store?
Your parcel will stay in the store for up to 7 days, so you can collect at a time to suit yourself.
What do I need to take when I pick up my parcel?
You will need to take your Pickup pass and photo ID (this is either a photo driving licence or passport). If you aren’t able to take your Pickup pass, either printed or on your smartphone, you’ll need two forms of ID: your passport or driving licence, and a utility bill.
When making a collection, what forms of ID are accepted?
DPD Pickup shops require photographic ID – that is, a passport or photo driving licence – to release your parcel.
The following types of ID are not accepted:
- Student ID
- UK citizen’s ID
- Bus pass
- Work pass
What should I do if I lose my Pickup pass?
Your parcel number will be in the email/text that your received when the parcel was despatched.
Visit www.dpd.co.uk and enter your parcel number and your home postcode. From here you can click to download your Pickup pass.
Can someone else pick up my parcel on my behalf?
The shop will only release the parcel to someone with the same surname. They must have the Pickup pass and their own photo ID.
Can I pick up a parcel in Ireland, the Channel Isles, Isle of Wight and Isle of Man?
Unfortunately there are not DPD Pickup points in these locations
How can I track my order?
You will receive an email/text when the parcel is despatched. Simply click through the link to track your parcel.
When are the Pickup locations open?
The opening times for your chosen store will be shown when you select the shop at check-out. Your Pickup pass will also show the shop opening times.
Where is my nearest DPD Pickup point?
When you enter your postcode at check-out, your closest Pickup points will be shown. You can also view them at www.dpd.co.uk/pickuplocator