Our Customer Testimonials

"The Samsung arrived the very next day after ordered. Haven't yet had any email confirmation that the Acer has been received. As I said on the phone on Monday, today all you hear about is poor customer service, therefore it is refreshing to deal with someone as helpful as you were. Such proactive and helpful service is credit-worthy."

"Just to say thanks for your help this morning. I was dreading ringing you thinking I would end up with some "Techy" talking down to me, but you were really, really helpful. Great service. I will definitely recommend you to my friends and fellow lecturers."

"We bought a laptop from you in November 2008 but didn't want to write a testimonial immediately despite the fact that service was excellent and delivery was next day as we wanted to wait to see how it performed. 6 months on we couldn't be happier with our purchase. When it arrived we switched it on and got going straight away. We have another laptop which we bought from a large retailer in the UK for four times the price of yours and there is no comparison. The other one broke which is why we got a cheap one to use whilst we sorted out a replacement. We had to sue this larger retailer in the end but that's a different long boring story. We now have both working but argue as everyone wants to use yours. We will definitely be returning to your company if we want to buy anything in the future. Very impressed by the standard of laptop obtained. It does everything we want it to. My son likes gaming and can play Wizard Warcraft to his hearts content (couldn't get it to work on the other one). Thank you for prompt, efficient service and reliability of product."

"" Just thought I would add my praises to the many other Testimonials, confirming that there are people who care about customer service, which seems to be a rare commodity these days. I purchased a battery for my wife's Sony Vaio. Unfortunately it did not work due to the fact that I had a new motherboard installed and it would not recognise the Generic Battery. I got in touch with Stuart at Communication 4 Ltd. And without any fuss, he organised a courier to pick the battery up and gave me a full refund. Now that's what I call good customer service. Keep up the excellent service Guys. ""

"" I urgently needed a replacement for my laptop, and had decided to go for a refurbished model of a compact and yet powerful laptop which will be robust enough to carry around. The model was dispatched swiftly, working fine, and there was a good phone communication to make sure it arrives to the correct address. They do call you back if you leave a message, which is always good to know. When I discovered that my battery does not hold charge, it was replaced with a properly working one, so I am very glad and can recommend the service of Student Computers.""

"Received 19th May, everything in good working order. Great service, thanks very much"

""Thank you for the excellent service in supplying a battery for my laptop. Despite significant searching on the internet yours was the only one I traced who could help. Once I placed my order and you had received funds it arrived 24 hours later. Terrific service. Well done”"

"Received laptop ordered and received, all within one week. I like the way there is total communication and I was informed all along the way until receipt. I also liked the information I was given relating to which laptop is suitable for West Indies. Thanks a lot."

"I wanted a laptop for my daughter who is 15 and very particular about what she needs. However my budget is limited. Stuart came up with the answer the T43 ideal! Paid for it via my phone and it arrived 4 working days later. Very good condition and follow up service has been great. The Daughter is very happy too. Thanks"

"Having searched the web for a laptop to replace my ageing desktop I chanced upon Student Computers and having read the Computer Buying Guide things became a little clearer [ I will explain that I am a 70yearold technophobe] so I decided that I would take the advice and ring an adviser, this was a very smart move , Stuart answered the phone and straight away I was talking to someone who only wanted to make sure that the laptop would match MY needs not one that HE wanted to sell. So sound advice quick delivery and I now have a laptop that I am delighted with, plus a phone call to Stuart about a problem that I couldn’t solve and he talked me through it in such a manner that I didn’t feel a complete idiot, so thanks again Stuart its great to find service like yours, very rare in these days of mass consumerism."

"Laptop arrived this afternoon, less than 24 hours after you received my order! I am very impressed with your service. I have ran the laptop up and it looks great."

"IBM Thinkpad T43 arrived quickly, exactly as promised. Good communication & item exactly as stated. Thanks for a deal, shall get return custom if needed in the future."

"I would like to thank you for the excellent service I received and to also thank you for the excellent product which I am extremely pleased with. I am more than happy for you to use my name as a satisfied customer and to also let you know if I have further computer requirements I will be contacting you first. Many thanks"

"So far, happy as Larry. Many thanks."

"Just a quick email to say thank you for the excellent service I have had from your company, the laptop is working very well and I am delighted with it. The new battery arrived this morning and is on charge as I write this to you. So once again many thanks, I will have no hesitation on coming to you in the future when the need arises and will recommend you to anyone asking for good value and excellent service."

"Hello Everyone at Student computers. A big thank you for our laptop it seems just what we wanted."

"Guys, congratulations on a spotless transaction"

"The purchase of a battery from this company was flawless, instant response, same day dispatch and next day delivery, of course only time will with the product."

""Fantastic staff always answered my questions quickly. First time ordering anything online so was nervous as kids xmas presents but fantastic service great communication and fast delivery would highly recommend.""

""Excellent service, first class communication.  Ordered late Monday, in my laptop mid-morning Wednesday.  Would recommend this company as being reliable and competitive priced for quality items.""

""Dear Stuart, I have absolutely no hesitation in recommending you to anyone who is contemplating a purchase. Your communications and accessibility are among the best I have encountered in my Internet trading. Top marks !!!! Bill""

""Wow, well what can i say? I bought this laptop from yourselves and have to say i am extremely impressed. Not only is it in perfect technical condition, it is also cosmetically perfect. I can't believe what a deal i got. Thank you, and keep up the work.""

"As I'm a computer engineer (Web Designer and Software Engineer), I'm highly satisfied with COMMUNICATION 4 LTD, Their services are excellent, praiseworthy, and all the staff are friendly. COMMUNICATION 4 LTD is a really trustworthy, whenever I found a problem with any parts of the PC, simply I phoned or e-mailed them, They took my case seriously and gave me feedback within 24 hours with great solutions. They never charge a single penny for replacement (for faulty parts). you can try!"

"Brilliant service...could not have asked for anything better. Item not in stock but sourced same day and despatched the next. Would not hesitate to use again or to recommend. Excellent!"

"I ordered a laptop from studentcomputers and it arrived with no sound. I rang customer services who immediately spoke to their IT department who suggested a couple of things I could try. This didn't work, and as I wanted the computer to use four days from the call, all stops were pulled out to assist me. Within two hours of my original call, a returns form was sent by e-mail, another computer was delivered within two days of the phone call and the original collected. I am a very happy customer and would recommend studentcomputers to anybody."

"hi just wanted to say i am very happy with my laptop, and just wanted to say your service and speed of delivery are outstanding, i already recommended to others and will carry on doing so. thank you very much michelle"

"Thank you for your excellent service and speedy deliver. I will not bother looking elsewhere when I need computer parts in the future, I will come straight to you."

"Thank you for a very professional service; from advice, through ordering, to extremely speedy delivery. No hesitation in recommending your Company."

"just a note of thanks to you all thanks for lap top and wireless adapter everything speedy all downloads great my son loves it thanks again"

"Buying online can seem a bit anonymous and, frankly, a bit of a gamble. However my experience with studentcomputers.co.uk exemplifies the best of the web: the service was great (delivery was virtually the next day); the product was ideal; and it felt like I was dealing with a UK company with integrity. Excellent"

""Have received the order now Stuart, many thanks. I think the way that you responded shows that you take any sort of delay or hiccup seriously. Mistakes can be made but it is the way they are dealt that shows real commitment to customer care.""

"Just writing to give you an excellent feed back for not only a great product but extremely helpful. Fast delivery and contact has been 100% in dealing with my dilemmas, much more than I had expected and deserved. I would recommend this company to any one and will most certainly deal with you again. I cannot fault this service at all.." www.seamanarts.co.uk"

"I recently purchased an IBM T43 laptop for my daughter and we are both absolutely delighted with it. Your email and telephone communications were helpful & friendly - it was a pleasure doing business with you. I will not hesitate to recommend you."

"“I would just like to thank you for all your help with the purchase of my Toshiba Tecra M3 laptop. After a few initial problems I had created as first laptop and not had a lot of experience with computers, the customer service I received was first class. Your staff went out of their way to help me correct the mistakes I had made and in no time everything was up and working again. Most companies would have just left me to it as my mistakes, my problem. They didn't make me feel stupid or intimidated for not knowing the basics and this made a difference. I would not hesitate to recommend you to anyone and will certainly be coming back to you for my next one.”"

"Many thanks for the speedy processing of our order. Once again, an incredibly prompt turn around - the power adaptor and battery arrived this morning and are already in service and working well."

"Hi there, My laptop has arrived and is working superbly! I'M THRILLED TO BITS! I cannot put into words how pleased I am with the product, advice and service I've had from you. Communication 4 is first rate. Well Done!!!I can't wait to get the software and flash drive bits. Anyway, I was able to 'surf the net, wirelessly' from the comfort of my living room. Keep up the good work!"

"I received the restore disk today and have managed to get everything to work properly. I would like to say thanks very much for all the help you have given and I would definitely buy from you again."

"Hello Dear Mr. Stuart This is Zia Gilani hope you remember me. well its an email to say you many many thanks for sending me the New Wireless Notebook BusCard Adapter and i have installed it on my laptop, working amazingly well. Once again thank you very much for this good service and surely i will recommend this site to my friends as well. Best Wishes and regagrds yours truly Zia Gilani"

"Stuart, thanks for the instructions - we're very pleased with the battery and the service we've received from yourselves - so far, so good! thanks again, Katie."

"Very pleased to say it has arrived this morning. Very quick delivery, thank you! Yours Michael Everitt"

"Dear Stuart, I have been very impressed and delighted with the quick and helpful nature of dealing with your company. I will commend to every one. All has now arrived and is safely installed, Thank you! Yours Michael"

"Many, many thanks for this. OK so I struggled with the product but the service you gave was second to none and I commend you for it!!Kind regards, John Booth www.jabooth.co.uk"

"To All at Student Computers, Thank you all for your assistance in helping me purchase, and then ultimately refund the Sony Vaio battery. It was all very much appreciated and I can confirm that the refund has now been credited to my bank account.. Yours Janet Fuller"

"Re-order number 377706. Many thanks for a super, quick, speedy delivery. Battery arrived on Saturday (5th.inst.) at 12 noon. That's what I call service! Not many U.K suppliers can equate that kind of service. A pleasure to do business with. Will certainly let friends and relations know of your company's ability! Regards~Bill Russell"

"Hi all at Student Laptops. I would just like you to know that i am very happy with the service i received when i ordered a laptop from you. This is the third laptop i have had from you and as with my previous orders,the service was very quick and the laptops were of a high standard. So thanks again and Happy Christmas. Paul Williams"

"Sorry for the delay Stuart The service from the website was excellent: prompt and reliable. I had a problem this side with customs to get the battery in but I queried with your company by email and it was addressed in a very helpful way in a matter of minutes. Very impressive Cheers Lee www.bvr.co.za"

""I started out to purchase the exact model of flat panel per my criteria and specifications. Having gone round the mulberry bush, and being let down VERY BADLY by your couriers, the delivery caused all natures of problems at my end.This resulted in the prospective project being almost abandoned and shelved due to the very critical requirement when we needed a large flat panel and other items to be installed and ready for an auspicious occasion In brief, yourself and your team were VERY focused and committed to my situation. Due to this understanding, your company promptly arranged for one other replacement flat panel, which was delivered JUST IN TIME (with just 4 hours to spare).Along with all this, I was also very carefully consoled and appropriately compensated with free delivery, and additional accessories plus additional discount for two other smaller flat panels which were also delivered on time All said, I feel that the very personal attention I received and the way the situation was handled does seriously afford a four star service stamp to your company............well done ...!""

"I can recommend studentcomputers.co.uk to anyone thinking of looking at the market for a reasonably priced laptop, studentcomputers.co.uk have a good customers service platform that is often missing from some of the larger companies, you can discuss your requirements over the phone with someone instead of waiting forever to be connected to a call centre somewhere."

"We’ve bought three IBM T42’s from you. All reconditioned. I personally am pretty amazed by mine, I’d expected to pay nearer £1000 for a machine like this. I’ve dropped, watched it bounce along the concrete it and it’s hard disk protection worked perfectly. I plan to buy at least two more. I’ve searched the marketplace and these are about the best value out there. I’ve tried not to make all this sound too much like a testimonial, we are real people, in a real business and want a real solution. You guys offered it."

"Upon receiving my generic High Speed Speed various USB 2.0 USB flash Drive I got straight to work on my thesis. Delivery time, price and packaging were fab - can’t fault the customer service. Top service and I’m a very satisfied customer!"

""From both a personal and company point of view, we had no problems - as they say, it does what it says on the tin. Top and bottom is, we’d buy from you guys again. ""

"testimonial, excellent service, when I didn’t know the exact battery type name I was looking for you spent time and energy helping me to identify the correct one to suit my laptop, you rang me back quickly and with all the correct information, the battery was reasonably priced and the service delivery was fast and efficient. I would have every confidence in using your service again, having found every aspect of it efficient, trustworthy, your staff patient and understanding."

""I ordered 16 Jul 07, Des patched 17 Jul 07 and installed the following day on receipt, being self employed disruption to work was minimal. Quotation and Delivery from major supplier was 2-3 weeks. I was impressed by the speed of service, helpful, friendly and professional approach adopted by the customer services representative, supporting documentation was timely produced and updates on delivery provided within 24 hours which bodes well for a company well and efficiently run.I will certainly recommend the company to work colleagues, friends and business contacts. I look forward to using your services again. ""

"laptop broke down twice :( but your customer support was quite good so :)"

"Just to remind you why I had to buy this laptop battery. The reason was that the one I bought from you earlier had a total breakdown after only about 7 months and was no longer under warranty. This makes me very little pleased with the quality of the product I received, but the service has always been excellent."

""I am only too pleased to compliment your company for the ease at which I found the correct battery for my Acer Travelmate 290 and receiving the order within five working days although this is the second battery I have purchased from your company for the same laptop – it’s the use that kills the battery not you the supplier.As I said this is the second battery I have purchased from you in the past two years and will continue to do so as both my son & daughter now have laptops and needless to say will be asking me to buy replacement batteries.So long as you supply a good range for most popular makes and can deliver within five working days you will get my recommendation.Also may I add that when I telephoned your office on a query I was answered by a human being, who knew what was happening, as I had made a double entry purchase which was solved immediately without worrying about refunds and sorting out problems with internet banking?""

""Yes, I’m pleased with my purchase of the Packard Bell easynote MX45-016 earlier this year, and I’m happy to supply a testimonial. But I’m John, not David - the computer was delivered to a friend named David as it was convenient for me. Maybe that’s where the confusion crept in; David received it, but I paid for it :-) ""

""The transaction went really well, smooth and quick delivery of the battery.The details on the battery and picture of the battery on your site helped us to find what we wanted quick and easily.The delivery was quick and nicely packaged.""

""It was fine thank you - it arrived very soon after my order and is working very well.Good luck""

""I was really happy with the purchase and quality of the IBD1501 the laptop was for my son who has just started in Uni, I did a lot of shopping around from websites to high street shops and the spec that I required yours was the cheapest. As you can imagine in this day and age ,the prices the high street and as you call them the big boys put on a laptop is astronomical. However, the downside was his laptop was stolen and when I came back to your site to purchase another, that spec was no longer available. Hope this will help""

""We are very pleased with the purchase its working fine. The price we paid was less than we would have expected for the same spec and the service you gave us was 100% Im happy for you to quote me as a satisfied customer.Keep up the good work.""

""I would be happy to say Very helpful staff, quick efficient delivery, very competitive price, hope thats adequate""

""I always mean to comment when I get good service and am glad of the prompt.Our order was placed one day and delivered 2 days later. Gave a new lease of life to the laptop and I found the free USB very useful for photo storage. The price was good or I would not have ordered!Well done to you all studentcomputers.""

"Hi! I think your service is very good. Everything including searching for the product, making the payment and delivery of the product went smoothly. Laptop batteries were delivered to my address in time. I would recommend’studentcomputers.co.uk’to people looking to buy computer related stuff."

"I needed a replacement battery for my laptop and found the right one quickly at www.studentcomputers.co.uk.It came quickly and without hassle, I would use them again."

""Before I start, just one correction - you rang me to say that you had changed my spec for a better replacement but also that I don’t get a free USB drive. I agreed ..Now I can give you a recommendation:Ever since I bought my Inspiron 500M, I had a shortage of confidence about it’s battery. I searched the net for battery replacement sites,tracked about 5 of them & noted the very competitive price of communication4.co.uk. I took my chance, ordered on their site.& next day they rang my mobile to explain that they recommended a more powerful battery than the Dell model at the same cost. I agreed & here I am 4 months later with a laptop which goes on it’s battery for 4 hours & 16 minutes. The original does just 50 minutes. That sounds good business to me!""

""Hi, I was extremely pleased with the service, the product was exactly as described, at a good price and was easy to find and buy. Couldn’t be happier.Feel free to link to www.positech.co.uk""

"I needed a really low-budget laptop that still worked. Student Computers delivered the goods - safely and promptly to my doorstep at the best price I could find on the net. It would have been fine even without the free gift."

"the purchase went smoothly and the battery is working well. However, the courier you used made a complete mess of the delivery and as a result, I spent hours on the phone to them. The driver went to the wrong address, failed to call me on my mobile phone and then refused to come back even though I indicated I had taken a day’s leave to await the delivery. It was a most unpleasant experience."

"‘Student Computers provided the perfect choice for us, our computers are sometimes in for a lot of abuse on the factory floor, but we still require a lot of power. It made more sense to purchase a tried and tested model without the overheads of a brand new model.’"

""Happy with your service and price for the replacement laptop battery.As an Independent Financial Advisor I need a reliable laptop for client visits re pensions & mortgage advice etc.Would have no hesitation recommending you to friends and work colleagues.""

""STUDENT COMPUTERS Very efficient - they do what they promise""

"I am pleased with the performance of the laptop battery purchased from you in July 2007. It is working perfectly well."

"Very professional, speedy and efficient service, great product !!"