Unlike many larger companies, you won’t find it hard to get hold of us or to make an enquiry. The same advisor will try to remain your ongoing point of contact as necessary. There’s no expensive 0870/0871 numbers, long call queues, lost enquiries etc . We are a small company and will always do are best to secure your ongoing business.
Phone lines go through to our PRE-SALES advisors. For order updates / aftersales issue related enquiries, please use the appropriate contact form listed below as these types of enquiry are handled more efficiently via our ticket enquiry system. The full correspondence history is also easily viewable - so you'll never have to repeat yourself. Don't knock it until you've tried it! We try to and usually respond to most enquiries within a few hours and if need be, we’ll give you a call back anyway.
If you would like us to call you back, please leave a number or alternatively call us now on 0207 558 8322, 0207 193 8558 or 0845 331 2312
Packard Bell MachineSupport
The standard 1 year warranty on theses units is actually provided by PA Business systems. The warranty services provided by PA are very quick, simple and efficient. To use your warranty, please see the contact information on the warranty card shipped with your machine. You must register your warranty with PA business systems within 14 days of the date on your invoice.
PLEASE NOTE : PA SHOULD ONLY BE CONTACTED FOR PACKARD BELL WARRANTY RELATED ENQUIRIES ONLY - PLEASE CONSULT YOUR WARRANTY CARD BEFORE CONTACTING PA. THEY MUST NOT BE CONTACTED WITH ANY ISSUE REGARDING DELIVERY OR ORDERING.
When sending requests for support, please enclose as much information as possible such as the type of product, specification, model, invoice number, the query you have, with screen printouts if applicable.
IBM Thinkpad Refurbished Laptop Support
These professionally refurbished laptops may have IBM international warranty remaining. The IBM Thinkpad Thinkpad Users manual is available by clicking here (3mb file size).
Click here to check if your unit is still covered by the original IBM international warranty
Click here to view official IBM T series support resources
Company Details
Tel: 08453 312 312 (click here to call via skype)
Tel: 02071938558
Tel: 02078706208
FAX: 08700 338 515
In writing:
Mr Stuart Pollington
Retail Director
Communication 4 Ltd
Unit 9A - Great Western Railway Yard
St Agnes
Truro
TR5 0PD
Meet The Team
Ben, Managing Director Communication4 Ltd. Hi, I’m Ben Neve, the Managing Director of Communication 4 Ltd. We are now in our 4th year of trading and as always Communication 4 Ltd continue to strive to make our customers online buying experience the best available.
I would like to thank all our customers for your continuing support and look forward to supporting your requirements in 2008.
Please feel free to contact me on 02075588074.
Stuart, Retail Director Communication4 Ltd. Hi, my name is Stuart Pollington and I’m the Retail Director for Communication 4 Ltd. I have been with the company for over 3 years now. We have some great ideas for the New Year and I am looking forward to putting those ideas in place. If you have any ideas on how we can improve our service then I am always happy to speak in person. I can be reached on 0207 193 8558.
Andy, Sales Advisor Hi, my name is Andy Wright and I am the sales advisor for Student Computers. I have been working for Communication 4 Ltd for the past six months. I give general advice on laptops, computers, batteries and any other equipment our customers require. If you have any questions regards any of our products, please let me know and I will be happy to assist you.
Richard, Account Manager USBFactory and Promotional Merchandise Hi, my name is Richard Williams and I am the overall Account Manager for the USB Factory and the Promotional Merchandise tier of our business. I have been with Communication 4 Ltd for nearly 2 years and specialise in the business to business side of our day to day activities. I can also provide advice and assistance in regard to our complete range of laptops and associated accessories
Bee, Product Manager Batteries and Dispatch Department Hi, I'm Bee. I've been working at Communication 4 Ltd for 3 years and deal with the battery side of the business and associated import and export administration as well as dispatch schedules. I am the key contact for all laptop battery enquiries and responsible for cross referencing the battery codes so the customer receives the right battery!